We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

250.374.1485

Heat Stroke

We all love a hot Kamloops summer, but with the heat, comes a concern for our four-legged friends – hyperthermia or heat stroke. Hyperthermia can become life-threatening if not treated immediately and it does not take long for a dog’s body to overheat. A canine’s normal temperature is around 38 Celsius, a temperature above 40.5 Celsius becomes a true emergency!

Most cases of hyperthermia are caused by a dog being left in a hot vehicle; however, issues also arise with over exercising on a hot day or being left outside without adequate shade. Any dog can get heat stroke although obese dogs, dogs with heart disease or brachycephalic breeds (short-nosed like a pug) are much more prone.

The first sign of heat stroke is visible distress – excessive panting and restlessness, an increase in salivation from the nose and/or mouth may be noted. If not able to cool down, the dog will become unsteady on his feet, and the gums will turn a blue/purple or a bright red colour, indicating a lack of oxygen. Without proper care, prolonged hyperthermia results in death.

If a dog is suspected of having heat stroke, immediately start to cool him with a cool, wet towel/apply cold water to pads/groin and armpits. Fans are also an effective way of cooling. Immediate veterinary attention is required in all cases, even if the dog appears to recover. Complications of hyperthermia include but are not limited to kidney failure, coagulation disorders, low blood sugar (hypoglycemia) and heart arrhythmias.

Prevention is key; please do not bring your pet with you on hot days and if she outside, ensure there are both adequate shade and water provided. If you find a pet in distress inside a hot car, try to find the owner and call your local police.

Written by Dr. Rebeccah Stewart, DVM

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Monday, May 25, 2020

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. Please bring a cell phone to your appointment. If you don't have a cell phone, please let us know and we will email you a history form to fill out prior to your appointment. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.374.1485. Be prepared to wait in your vehicle until our exam room is ready for your visit. Our team will arrange to meet you at the front door or at your vehicle. Please transfer your pet without any accoutrements (no clothing, toys, or other accessories). All cats must come in carriers. The doctor will call you on your cell phone to discuss the treatment plan.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday to Saturday: 8:00 am - 5:00 pm.
With recent operation changes, we have decided to close for lunch daily between 12:00 pm - 1:30 pm. This closure ensures our staff gets a much-needed break and a chance to reorganize orders and catch up. Thank you for your understanding!

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Kamloops Veterinary Clinic