We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Losing one of our pets can be extremely stressful, scary and sad. We go to great lengths to find our pet and reunite with them. If this unfortunate event should happen, there are ways we can make the process a little less stressful and these involve proper identification. The most obvious is a collar with an ID tag that is easy to read and has the dog’s name and a contact phone number. This is often the most efficient method, but it is not permanent, especially if your pet is separated from the collar i.e. by slipping out of it. We offer two options for permanent pet identification at Kamloops Veterinary Clinic. 1: An ear tattoo; 2: A microchip. Both of these forms are unique to your pet and will help in reuniting you with your pet in case they are found.
The microchip we offer is an ISO standard which means it is internationally recognized and can be scanned with ISO scanners globally. The information contained in the microchip is a set of numbers that is linked with a profile that will be used to contact you in case your pet is found. ISO microchips are also often required when exporting your pet if you are vacationing or moving to a foreign country. Microchips are available without an anesthetic as they are implanted by a simple injection under the skin. If you move or change your contact information or if your pet is rehomed, you must update this information with the microchip registry. Kamloops Veterinary Clinic uses the Eidap Registry.
Why Is it a good idea to tattoo my dog?
The ear tattoo is a unique series of letters and numbers that connect your pet to the facility where he or she was tattooed and then to you as the owner. The tattoo is most easily used provincially as each province and country uses their own system to identify an animal. A tattoo requires an anesthetic, as it is both painful and needs to be legible. If you move or change your contact information or if your pet is rehomed, you must update this information with the veterinary clinic that did the tattoo.
Kennel cough is a highly contagious upper respiratory infection, that can be caused by a variety of different viruses and bacteria. The kennel cough vaccine available is able to protect against one of the most common sources of kennel cough, but just like with our human influenza vaccine, it cannot cover every strain.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.374.1485. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Saturday: 8:00 am - 5:00 pm. With recent operation changes, we have decided to close for lunch daily between 12:00 pm - 1:30 pm. This closure ensures our staff gets a much-needed break and a chance to reorganize orders and catch up. Thank you for your understanding!
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Kamloops Veterinary Clinic