Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
On occasion, we may offer behaviour counselling with one of our veterinary technicians. If your veterinarian feels that we could help in shaping the behaviour of your pet, they may recommend a consult with our behaviour technician. First and foremost, we must ensure that the behaviour is not as a result of a medical condition, so an appointment with your veterinarian is often the first step.
How can behavioural counselling help my dog’s behaviour?
Behavior counselling can help you decipher why your pet may be acting the way it is and provide you with the tools to modify the behaviour.
What happens at the initial dog counselling meeting?
The veterinary technician will provide you with a questionnaire to gain a better understanding of the behaviour your pet is eliciting and the circumstances surrounding it. It will also contain questions about the pet’s lifestyle. This will allow us to prepare some tools for you and your pet. We will then meet one-on-one to discuss the problems and hopefully be able to provide you with some effective solutions.
Will my pet insurance policy cover the cost of dog behaviour counselling?
This will depend on your insurance plan. Please review your insurance policy to see if behaviour counselling is included.
What can I expect after the consultation?
You will likely have some homework to do and with time your situation should improve. If the problem persists, a follow-up appointment or further analysis may be required.
Kennel cough is a highly contagious upper respiratory infection, that can be caused by a variety of different viruses and bacteria. The kennel cough vaccine available is able to protect against one of the most common sources of kennel cough, but just like with our human influenza vaccine, it cannot cover every strain.
With recent changes to restrictions on businesses, we are pleased to advise that effective July 14, 2020 one member of the pet's family will be allowed inside our clinic as long as a mask is worn while inside and physical distancing guidelines are followed. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. When the doctor is ready for your appointment, a staff member will come out and let you know.
We are happy to say that as of July 14th, we are now able to allow ONE member of your household to accompany your pet inside for their examination, as long as you bring a mask of your own to wear while inside the clinic.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS ARE BACK TO NORMAL
Monday to Saturday: 8:00 am - 5:00 pm
We are no longer closed over the lunch hour.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Kamloops Veterinary Clinic