We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Why are blood tests important for my cat’s health?
In the clinic, we have cutting-edge laboratory processing equipment from Idexx, allowing us to provide real-time results that are critical for ill or injured patients and convenient for our clients. For a more complex analysis, a comprehensive list of tests is available through the Idexx referral laboratory located in Delta, BC. They offer consultation with board-certified veterinary specialists and exclusive tests that require specialized equipment that cannot be housed in a clinic. This high level of diagnostics allows the veterinarians to provide the correct treatment as quickly as possible. We recommend that all pets who are transitioning into their senior years (7-8 years old) have routine blood work to provide a baseline reading and screen for possible early stages of a disease. Early diagnosis and baseline values can be crucial in ensuring your pet lives a long and healthy life.
How long does it take to get blood test results?
Critical patients can have results from our in-house blood machine within 20-30 minutes. If a more comprehensive blood profile is needed, the blood is shipped out to a lab in Delta, BC and results, depending on the test, are typically back to us within 48 hours.
How should I prepare my cat for their blood tests?
Many cats, although they may not love it, do fairly well with having our team perform any sort of diagnostics, however, there are a select few that are not happy about visiting the vet’s office. We strive to make the experience as comfortable as possible for your pet. We have highly trained technicians that have your cat’s well-being in mind, but if your kitty becomes agitated or aggressive, options are available to help them cope with a situation that may be perceived as stressful. These options can always be discussed with the veterinarian team.
Does your clinic perform urinalysis?
Yes. A urinalysis can be performed in conjunction with your pet’s bloodwork to give us a more comprehensive picture of your cat’s overall health. Our trained technician can perform this in our in-house laboratory, or have it sent to the lab in Delta, BC.
Kennel cough is a highly contagious upper respiratory infection, that can be caused by a variety of different viruses and bacteria. The kennel cough vaccine available is able to protect against one of the most common sources of kennel cough, but just like with our human influenza vaccine, it cannot cover every strain.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.374.1485. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Saturday: 8:00 am - 5:00 pm. With recent operation changes, we have decided to close for lunch daily between 12:00 pm - 1:30 pm. This closure ensures our staff gets a much-needed break and a chance to reorganize orders and catch up. Thank you for your understanding!
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Kamloops Veterinary Clinic